Cancellation policy

Consumers have a fourteen-day right of withdrawal.

Cancellation right

You have the right to cancel this contract within fourteen days without stating reasons.

The cancellation period is fourteen days from the day that you or a nominated third party (excluding the carrier) take possession of the goods.

This voluntary cacellation policy does not apply for businesses. We reserve the right to retroactively charge a fee for the initial shipping, in case the return shippment does not qualify for free shipment according to our policy.

To assert your cancellation right, you must notify us (MW-ACOUSTCS, Isländische Str. 11, 10439 Berlin, Deutschland, phone: +49 (0) 176 | 631 352 12, E-Mail: info@mw-acoustics.com) of your decision to cancel this contract by way of a clear declaration (e.g. a letter sent by post or an email). You can use the attached cancellation form template, however this is not mandatory.

I/we (*) hereby cancel the contract concluded by me/us (*) concerning
the purchase of the following goods (*)/performance of the following
services (*)

Ordered on (*)/received on (*)

Consumer name

Consumer address

Consumer signature (notification by written letter only)

Date

(*) Delete as appropriate.

Consequences of cancellation

If you cancel this contract we shall refund all payments received,
including delivery costs (excluding additional costs incurred through a
delivery method other than the most economical, standard delivery
offered by us), immediately and no later than fourteen days from the day
that we receive notification of your cancellation of this contract. We
shall refund the sums using the same payment method as the original
transaction, unless expressly agreed otherwise; under no circumstances
shall you incur charges as a result of this refund. We can refuse the
refund until we have received the returned goods or until you have
provided proof that you have returned the goods, whichever is earlier.

You must return or surrender the goods immediately, and in any case no later than fourteen days from the day that you notify us of the cancellation of this contract. The period shall be deemed complied with if the goods are dispatched within the fourteen day period. You shall bear the direct costs of returning the goods.

You shall only be obligated to pay for any depreciation of the goods if this depreciation is due to handling of the goods beyond the degree necessary to inspect the quality, features and function of the goods.